Streaming Barcode System Status

IDAutomation's streaming servers use multiple Intel Xeon multi-core processors in each server hosted in SOC2 or SSAE-16 certified datacenters. As more clients use the service, servers are upgraded to support the load so the average barcode generation latency is less than 100 ms (once tenth of a second). The service will always be online and available to generate barcodes because of our unique and completely isolated DNS failover system with servers in different data centers. A performance test performed in 2015 shows an average response time of 33 ms for 2000 distributed clients in one minute requesting barcodes during normal business hours.

Choose the Live Status link; the presence of a barcode indicates proper streaming operation from that system.

  US West Barcode Generator US East Barcode Generator
Streamed Barcode: W3 Live Status  E7 Live Status 
Data Center: Cybercon St. Louis, MO, USA QuickPacket Charlotte, NC, USA
Current Server:

Troubleshooting Procedure:

  1. Verify the live status barcode appears for each server listed above. In order to prevent downtime for maintenance, DNS is manually adjusted to change the Current Server during this time. If the live status barcode does not appear for the Current Server after refreshing this page, Please open an incident mentioning the server that is having the issue.
  2. If a problem occurs intermittently, or on some systems and not others, open this page on the system having the issue and make note of the current server. Please open an incident mentioning the server that is having the issue and the URL that is being used.

IDAutomation also offers several streaming products that may be installed locally: